OPEN JOBS

Custom Sock Lab is looking for a versatile Sales Manager who is ready to roll up their sleeves and jump in as an immediate, impactful sales team member. This person will carry a large load for the company, helping to capture new inbound prospect demand and to generate repeat business from past clients (with a select amount of targeted outbound sales down the road). As a key member of our team, you will touch numerous aspects of the business- you’ll help evaluate and launch new product/service opportunities, you’ll build out new sales playbooks, you’ll assist in the development of new marketing materials, and more. If you are driven and willing to push yourself, you have the potential to earn a six-figure income selling socks.

The Sales Manager is expected to be a vital connector for our business as a whole.

If you were our Sales Manager, you would have completed the following in the past few weeks:

• Participated in dozens of sales calls to help restructure the optimal pitch to enterprise clients

• Worked cross-functionally with the Sales, Production, and Creative teams to enhance our marketing efforts in both offline and online media

• Conducted a deep dive into our CRM sales funnel statistics to better optimize each stage in the buying process.

• Monitored competition by gathering current marketplace information on pricing, products catalogs, delivery schedules, and merchandising techniques

• Worked closely with the design team to provide detailed mock-up requests on behalf of clients and effectively communicated between both parties for any desired changes

• Worked with the mills to provide clear product instructions and convey the client’s vision through the end of production

• Converted many warm, inbound leads in to paid clients with ease

The best candidates will look something like this:

• You’re Proactive and Take Extreme Ownership: You don’t wait for your manager to tell you your KPIs. You set your own goals and you love the feeling of accomplishing them. You don’t need much hand holding. You’re able to assess the workload and potential of clients to know when you need to work a little extra to make the most of the leads provided. You’re willing to run with projects and get creative to hit your targets. And if you miss the mark, you’re open to coaching and welcome alternative approaches.

• You Communicate Really, Really Well: You write extremely well. You’re succinct. It drives you nuts when people ramble in a conversation. You feel an uncontrollable urge to recap what you’re responsible for at the end of a call just to make sure nothing gets missed. You take feedback well, and can give candid feedback respectfully.

• You Have Great Interpersonal Skills – you love to collaborate and can strike up a conversation with anyone you meet, no matter your mood. You have a passion for not just completing a project, but for pushing team boundaries and blowing past the finish line together

• You’re Extremely Tech-Savvy: You are quite comfortable with modern technology, often diving into unknown SaaS software, learning how it works and configuring it without a lot of hand holding. Your day is spent in HubSpot, so familiarity with a CRM is a must. You live, eat and breathe the Google Suite of tools from Drive to Docs to Sheets. (You don’t need to know how to program self-driving cars, and programming experience is not required, but the ability to dig into and understand new platforms is.)

• You have Exceptional Organizational and Time Management Skills. We’re talking color-coded-sock drawer organized. You pride yourself on having many balls in the air at one time without a single one hitting the floor.

• You have an Obsessive, Meticulous Attention to Detail. You proofread important emails and re-read them once sent just to make sure they were typo-free. You rarely forget things. You take notes during calls. You love lists. Some people might call you “anal,” but you don’t care because those people are just sloppy and jealous of how on top of it you are. But seriously, you’re insanely detail-oriented.

• A passion for online business and sales as a whole. You’ll go down a rabbit hole to discover what drives a person to spend $5,000 with a sock-focused corporate gifting company they only just discovered.

Compensation:

• $45k Base Salary + No Cap Commission – OTE Average Performer $65k in Year 1, OTE High Performer $85k in Year 1 (with potential for an additional $15-20k in each subsequent year as your client base expands and repeat orders increase.)

• 10% Company Profit Share (eligible after 6 months of employment)

• 401(k) with up to 4% Company Match (eligible after 6 months of employment)

• Unlimited vacation days (with 2 week mandatory minimum)

• Generous paid holiday schedule

• Opportunities for monthly sales bonuses

Location:

• Mostly remote work environment (with in-person meetings in Charlotte ~8x per year)

• Ideally based in or around Charlotte, NC (or within a 1-hour drive)

To apply:

Fill out this form to submit your resume and complete our application. Any candidates that do not complete our application in accordance with the instructions will not be considered.